Apple has officially ended support for the iPhone 4 and iPhone 5, effectively halting repair services for the aging devices. The decision impacts users still relying on these older models, pushing them to seek alternative repair options.
Models Without Updates for Years
The iPhone 4 hasn’t received a software update since 2013 with the release of iOS 7, and support for the iPhone 5 concluded in 2016 with iOS 10. The last security update for the iPhone 5 arrived in 2019. So both devices have been operating with outdated software for a significant period.
End of Repairs at Apple Service Centers
According to Apple’s updated list of warranty and service offerings, the iPhone 4 and iPhone 5 are no longer eligible for repairs or replacement parts. This change is now reflected on the company’s official website. Even as hardware repairs were previously available, that option is no longer offered.
Owners of defective devices will now necessitate to explore alternative repair methods, as reported by Bild.
Remarkably Long Hardware Support
Despite the end of official support, Apple provided an unusually long period of hardware support for these models. The iPhone 5, for example, benefited from nearly 14 years of hardware support. It was the first iPhone equipped with the Lightning connector and became one of the best-selling mobile phones globally.
The iPhone 4 also enjoyed extended support. The 16GB and 32GB versions were designated as “obsolete” as early as 2016, but the 8GB model continued to receive support for another decade, only being declared “obsolete” now, 16 years after its initial release. Both devices received longer support than other popular models like the iPhone 5C, 5S, 6, or SE.
Millions of Users Still Use iPhone 4 and iPhone 5
According to data from StatCounter, the iPhone 5 and older models still hold a combined global market share of 1.1%. Considering the approximately 1.5 billion active iPhones currently in use, this represents around 17 million devices still being utilized. This demonstrates the enduring appeal – and longevity – of older Apple hardware.
How Apple Classifies Phones
Apple categorizes smartphones into three tiers for repair purposes: supported, “vintage,” and “obsolete.” Products are considered supported for up to five years after sales are discontinued, during which repairs and parts are available.
Between five and seven years after being removed from sale, devices are classified as “vintage” and can be repaired only if parts are available. After seven years, models enter the “obsolete” category, and all technical support ceases. This tiered system reflects Apple’s commitment to balancing long-term support with the realities of evolving technology.
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