Samsung recently concluded its “Galaxy Community Connect 2026” event in San Francisco, bringing together over 50 participants from 17 countries. The gathering, which included dedicated Samsung Members Stars and Reddit users, focused on shaping the future of the Galaxy experience and providing direct feedback to the company.
The Samsung Members platform serves as a hub for product information, service updates and community interaction. Recognizing the value of engaged users, Samsung identifies and elevates active contributors as Samsung Members Stars, fostering a stronger connection between the brand and its most passionate advocates. This event underscores the growing importance of direct community engagement for tech companies.
More than a product showcase, the event prioritized open dialogue and the exchange of perspectives, empowering attendees to actively contribute to the evolution of the Galaxy ecosystem.
Galaxy Unpacked 2026: A New Era for Galaxy AI
A key highlight of the three-day program was Galaxy Unpacked 2026, where Samsung unveiled a more integrated and personalized version of Galaxy AI. The company showcased a true agentic AI experience, alongside enhancements to privacy and security, and new features planned for the Galaxy S26 series and the Galaxy Buds4 Series.
“It was incredible,” said Oksana Bykova, a Samsung Members Star based in the United States. “Samsung showed how Galaxy AI can enrich everyday experiences, and the Ultra Clear Call feature on the Galaxy Buds4 particularly impressed me.”
“I’m very excited about the Privacy Display feature on the Samsung Galaxy S26 Ultra,” added Gerson Manzanares, a Samsung Members Star from Nicaragua. “The way the screen automatically adjusts viewing angles to prevent peeping is truly ingenious.”
▲ Participants attending Galaxy Unpacked 2026
▲ A participant exploring the experience zone during Galaxy Unpacked 2026
Q&A Session: Behind the Scenes of Galaxy Photography Innovation
One of the most popular sessions during the event was a Q&A with Sungdae Joshua Cho, Executive Vice President and Head of Visual Solution Team at Samsung Electronics’ Mobile eXperience (MX) division. Cho addressed questions directly from attendees.
The program similarly included presentations and demonstrations of Galaxy’s core photography technologies. Participants observed noticeable improvements in brightness, noise reduction, and detail, illustrating how these innovations translate into a better user experience.
The session evolved into an open dialogue between participants and Samsung teams, going beyond a typical question-and-answer format.
▲ Sungdae Joshua Cho speaking during the Q&A session
▲ Participants attending the Q&A session
Exploring San Francisco: Capturing the City with Galaxy
Another highlight of the program was “Explore San Francisco, Your Way with Galaxy,” an experience allowing participants to discover the city using the Galaxy S26 series.
Using Object Eraser, they were able to easily capture iconic San Francisco landscapes and remove unwanted elements from their photos, while Super Steady ensured smooth and stable videos, even on the move. Participants then shared these moments with their communities, extending the experience to a wider audience.
▲ Participants creating content with the Galaxy S26 series
Beyond the Event: Continuing the Community Momentum
Focused on the Galaxy S26 series, “Galaxy Community Connect 2026” provided participants with numerous opportunities to experience Galaxy AI throughout the event. In San Francisco, they were able to reinterpret and enrich the Galaxy experience in their own way, creating authentic and inspiring exchanges.
▲ Participants enjoying the gala evening on the final day of the event
Samsung will continue to strengthen direct engagement with its communities worldwide, with the goal of enriching the daily lives of Galaxy users.
