- Samsung is delivering best-in-class display innovations to create more immersive, elegant, and impactful customer experiences across various industries.
- Solutions like the ultra-thin Spatial Signage, Supersized Display, and AI-based Interactive Flat Panel help businesses improve operational efficiency while strengthening brand image.
- Through a collaborative ecosystem with partners and industry leaders, Samsung is empowering businesses in Indonesia to grow more future-ready and competitive.
As businesses increasingly focus on creating memorable customer experiences, Samsung Electronics Indonesia is showcasing how its latest display technologies can deliver immersive, efficient, and high-value interactions. The company recently hosted a series of exclusive events focused on its B2B Display Solutions, demonstrating how these innovations are transforming customer engagement across sectors like banking, hospitality, and entertainment.
Samsung’s initiative isn’t just about introducing new devices; it’s about fostering a collaborative ecosystem that connects cutting-edge technology with the real-world needs of businesses and consumers.
Creating “Wow Experiences” at Every Customer Touchpoint
During a talk show titled “Sustained Excellence,” industry leaders shared how Samsung’s visual solutions are transforming customer experiences. Alexandra Ryan Ahmad Dina of Bank Danamon explained that modern bank branches must create a professional and trustworthy impression from the moment a customer enters. Samsung displays deliver elegant and informative visual communication, helping customers feel more comfortable, confident, and well-served.
Novel Andreas of Swissôtel Living Mega Kuningan highlighted how Samsung’s display technology seamlessly integrates with the hotel’s interior design, creating a premium and relaxing atmosphere. Hotel services, promotions, and navigation are communicated subtly without disrupting the space’s aesthetics, enhancing the overall guest experience.
Khristianto Herwahyudi emphasized the importance of consistent customer experiences across the entire Cinema XXI network. With centralized content management, Cinema XXI can deliver superior visual quality for schedules and promotions, ensuring the moviegoing experience begins even before customers enter the theater.
“We seek to deliver relevant and meaningful experiences at every customer touchpoint,” said Joseph, Director of B2B Display Solutions Samsung Electronics Indonesia. “By listening directly to user needs, we ensure the solutions we offer truly have a real impact on businesses.”
Superlative Innovations for Uncompromising Visual Experiences
To meet the demands of modern business spaces, Samsung is introducing leading-edge innovations designed to deliver best-in-class visual experiences:
- Spatial Signage 85” Ultra-Thin – Limitless Elegance
Designed for premium spaces, this ultra-thin display—just 52mm thick—mounts seamlessly to the wall like a work of art. Supported by cloud-based Samsung VXT, businesses can update content in real-time, delivering dynamic and relevant visuals to customers. Visitors experience a more modern, tidy, and exclusive space, while important information is conveyed elegantly without disrupting the aesthetics.
- Supersized Signage 115” – Maximum Visual Impact
For large-scale public areas, this giant screen delivers exceptional visibility with anti-glare technology and 24/7 operation. Brand messaging appears majestic, sharp, and clear even in high-brightness environments. Visitors can view information clearly from a distance, reducing confusion, accelerating decision-making, and improving navigation.
- Interactive Flat Panel WAFX-P Series – Smarter Collaboration with AI
Designed for modern meeting rooms, this AI-powered interactive panel enables more intuitive, responsive, and productive collaboration. Teams can collaborate faster, make more informed decisions, and create more efficient and interactive meetings.
Future Ready: Growing Together in a Collaborative Ecosystem
Samsung’s commitment to building the future of the industry is further demonstrated through a strategic meeting themed “Future Ready: Growing Together” at The Ritz-Carlton Pacific Place, attended by more than 100 business partners. This initiative strengthens commercial and technical support for partners, ensuring every technology implementation delivers long-term value. “Our goal is to ensure that every technology investment delivers sustainable impact for businesses. With a solid ecosystem, we grow together with our partners to deliver the best customer experiences in Indonesia,” Joseph concluded.
Want to deliver more premium, efficient, and impactful customer experiences for your business? Learn more about Samsung B2B Display solutions and discover how best-in-class visual technology can transform your spaces and services at Samsung Business.
