BRATISLAVA – Slovakia’s largest bank, Slovenská sporiteľňa, is preparing for extensive scheduled maintenance this weekend that will impact nearly all customer-facing banking services. Beginning Friday evening and continuing through Saturday,customers will experience disruptions to debit card transactions,ATM access,online and mobile banking,and related payment systems. The bank states the upgrade is essential to enhance security and modernize its infrastructure, coinciding with a broader trend of cybersecurity investments across European financial institutions.
BRATISLAVA – Slovakia’s Slovenská sporiteľňa is warning customers of a widespread service disruption impacting nearly all major banking functions. The bank will undergo scheduled maintenance from Friday, November 21st, to Saturday, November 22nd, temporarily suspending debit card transactions, ATM access, online banking, and mobile payments.
Slovenská sporiteľňa stated the outage is necessary to modernize its systems and enhance security. “We apologize for the limited availability of our services. We need this downtime to fine-tune our services to make them even faster and more secure,” the bank announced on its website. The move comes as financial institutions across Europe continue to invest heavily in cybersecurity and digital infrastructure.
What Will Be Affected and When?
Table of Contents
- What Will Be Affected and When?
- Debit Cards, ATMs, and Mobile Withdrawals
- George Internet Banking, George App, Business24, Sporopay, and Other Online Services
- Active Investment Transactions (Buy, Sell, Changes)
- mToken – Transaction Signing
- Partner Portal
- Establishing or Changing Products and Services (Web + George)
- Push, SMS, and Email Notifications
- Electronic Statements
- Tips for Customers
Debit Cards, ATMs, and Mobile Withdrawals
November 22, 2025, 0:00 – 1:30 AM
- Debit card usage will be unavailable.
- SLSP ATMs and deposit machines will be out of service.
- Online and mobile payments, including Google Pay, Apple Pay, Garmin Pay, SwatchPAY!, Xiaomi Pay, may also be affected.
The bank advises customers to withdraw sufficient cash in advance to avoid payment issues.
George Internet Banking, George App, Business24, Sporopay, and Other Online Services
November 22, 2025, 0:00 – 3:00 AM
- All digital services will be inaccessible.
- The George web and app platforms will be unavailable.
- Databanking, Business24 (web and mobile), MultiCash, Sporopay, SMS services, and third-party APIs will also be offline.
Active Investment Transactions (Buy, Sell, Changes)
November 22, 2025, 0:00 – 5:00 AM
No investment transactions will be possible during this period.
mToken – Transaction Signing
November 22, 2025, 0:00 – 3:00 AM
Transaction signing via mToken will be unavailable.
Partner Portal
November 21, 2025, 9:30 PM – November 22, 2025, 2:00 AM
The partner portal will be offline.
Establishing or Changing Products and Services (Web + George)
November 22, 2025, 0:00 – 3:00 AM
Opening new accounts or making any product changes will be unavailable.
Push, SMS, and Email Notifications
November 22, 2025, 0:00 – 3:00 AM
Customers will not receive notifications regarding transactions made with debit or credit cards.
Electronic Statements
- Electronic statements for November 21, 2025, will be delayed.
Tips for Customers
- Withdraw cash in advance.
- Complete important transactions before midnight.
- Expect temporary unavailability of George and card services.
The bank stated that credit cards will remain functional during the outage.
