Belkin is voluntarily recalling a model of its popular BoostCharge portable charger following reports of overheating and potential fire risk, the National Consumer Service of Chile (Sernac) announced today. The recall, affecting approximately 1,479 units sold in Chile between May 2024 and August 2025, underscores the growing concerns surrounding the safety of lithium-ion battery technology in consumer electronics. Consumers who own the affected model, BPB002 with serial numbers beginning with “35S,” are urged to discontinue use promptly and claim a full refund.
Belkin is recalling a model of its BoostCharge USB-C PD Power Bank 20K portable charger due to a potential fire hazard, according to a safety alert issued by the National Consumer Service (Sernac).
The recall affects units sold in Chile between May 2024 and August 2025, with approximately 1,479 units currently in consumer possession. Belkin, a well-known manufacturer of mobile accessories, is offering refunds for the affected power banks.
Specifically, the recall includes all power banks with model number BPB002 and serial numbers beginning with “35S.” Consumers can find both the model and serial number on the back of the device.
Portable Charger Recall Issued Amid Overheating and Fire Concerns
Sernac was informed that a defect in a component of the power bank’s lithium battery could cause the product to overheat, posing a risk of fire or explosion. This issue highlights the importance of safety standards in the rapidly growing portable power market.
While no incidents have been reported in Chile, there have been 11 reported cases of related accidents in the United States, Australia, the United Kingdom, and Europe.
Consumers who own the affected power bank are advised to immediately discontinue use and store it in a safe, dry location away from flammable materials. The device should not be discarded in regular trash due to the fire risk.
Customers are eligible for a refund of approximately $39.990 (Chilean pesos) upon presentation of a purchase receipt or, alternatively, a photograph of the front and back of the power bank. Further details regarding the recall can be found on the Sernac website dedicated to this safety alert.
Consumers can also contact Belkin directly at 800 914 503, Monday through Friday from 8:00 a.m. to 5:00 p.m., for more information about the refund process and proper disposal instructions.
