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OnePlus will reportedly officially shut down in the US and Europe later this week

OnePlus exits US/EU markets amid warranty complaints and voucher controversies

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headlinez.news detected this story across 2 language editions of the world's news.

🇬🇧 English Jul 13, 20:07 UTC
🇫🇷 French Jul 14, 13:00 UTC · 01net.com

Detected by matching proper nouns and figures that survive translation. Times reflect when each edition's coverage was first indexed.

What happened

OnePlus is set to officially cease operations in the US and Europe later this week, according to multiple reports. Coverage highlights a growing backlash from customers over warranty policies, where damaged devices are allegedly being replaced with vouchers instead of repairs or replacements. Reports from *Tech Advisor*, *The Times of India*, *PhoneArena*, and *9to5Google* emphasize the company’s shift away from direct sales in these regions, though no official statement has been released yet.

The controversy centers on OnePlus’s handling of warranty claims, with customers accusing the brand of issuing vouchers for repairs rather than fulfilling repair or replacement obligations. *The Times of India* and *PhoneArena* describe this as a ‘voucher scam,’ while *Tech Advisor* frames it as a sign of broader operational challenges. The reports do not specify whether this policy applies globally or is limited to the US/EU shutdown. No details have emerged on whether OnePlus will continue selling devices in other markets or if it plans to rebrand or restructure.

Watch for official announcements from OnePlus and potential legal actions from affected customers in the coming days.

Synthesized by headlinez.news from the headlines below under a strict no-invention contract. ✓ fact-checked: all claims supported by sources Updated 48d ago.

Coverage (17)

Questions people are asking

Is OnePlus shutting down completely or just in the US/EU?

Coverage indicates OnePlus will officially cease operations in the US and Europe later this week, but no confirmation exists about other markets.

What is the ‘voucher scam’ controversy?

Customers report receiving vouchers instead of repairs or replacements for damaged devices under warranty, as detailed by *PhoneArena* and *The Times of India*.

Has OnePlus responded to these reports?

No official statement from OnePlus has been reported in the coverage provided.

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