Indonesia’s state-owned electricity company, PLN, is offering a 50% discount on power capacity upgrades for a limited time, aiming to support consumers during the upcoming Ramadan and Eid al-Fitr holidays. The promotion, which began on February 25th and runs through March 10th, 2026, applies to all one-phase electricity customers across all tariff categories.
The initiative is designed to help households and businesses manage increased electricity demand typically experienced during the holiday period. Details of the program are available through PLN’s official channels.
Promo Discount Information
- Target: All one-phase tariff categories.
- Promo Period: February 25th – March 10th, 2026.
- Method: Exclusively through the PLN Mobile application.
Terms and Conditions
- Period: February 25th – March 10th, 2026.
- Consumer Criteria:
– Low-voltage, one-phase consumers with initial power capacity of 450 VA to 5,500 VA.
– Option to increase capacity up to 7,700 VA.
– Must be a registered PLN customer as of February 1st, 2026.
– All outstanding electricity bills and other obligations must be settled. - Transaction Requirements: A minimum of one token purchase or bill payment via the PLN Mobile application is required to receive the discount e-voucher.
- Usage Limits:
– A maximum of four e-vouchers per PLN Mobile account (applicable only to that account).
– One promotion per customer ID (IDPEL) during the valid period. - Payment:
– The Connection Fee (BP) must be paid in full upfront (no installments).
– The Subscription Security Deposit (UJL) can be paid in up to 12 installments (for postpaid customers only). - Service Provisions:
– The upgrade must not require network reinforcement, phase changes, tariff adjustments, or service type modifications.
– A minimum of one year must pass before a downgrade in power capacity is permitted after the upgrade is implemented.
– The promotion cannot be combined with other BP discounts.
How to Upgrade Electricity Capacity
Customers can apply for a power capacity upgrade through the PLN Mobile application by following these steps:
- Download and open the PLN Mobile application.
- On the Home menu, select Change Power and Migrate, then click Start.
- Choose the customer ID or meter number for the power change request, or enter the customer ID and click Search.
- Set the location and confirm. Customer data will appear automatically after selecting the customer ID or meter number.
- Click Continue to proceed with the power change request.
- Select the desired service product (prepaid or postpaid) and click Continue.
- Select the required token amount and click Continue.
- Complete the customer and applicant data, then click Check on the ID card number and select Continue.
- Enter the promo code or voucher code, if available.
- Submit the power change request to continue the application process.
- Click agree to the terms and conditions of the power change request, then submit and select OK.
- On the request details, click Verify and enter the 12-digit verification code sent to the registered email address, then click Send.
- After the verification code is successfully sent, the request details will display a payment registration number.
- Click Continue Payment to select the available payment methods, such as Virtual Account (VA) or digital wallets.
This electricity capacity upgrade discount program is available to customers until March 10th, 2026. Customers looking to increase their home’s power capacity can submit a request through PLN Mobile, adhering to the specified terms and conditions. The program aims to provide affordable access to increased power capacity during a period of heightened demand.
(wia/zap)
