Woman Demands Refund After New Car Is Two Years Old

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A consumer in Belgium has raised concerns after purchasing what was advertised as a new electric vehicle, only to discover it was manufactured two years prior to delivery.

Veerle Van Den Haute ordered a Honda eNY1 in September 2025 and took delivery in February 2026. However, she later learned the vehicle was fabricated in February 2024, meaning it was already two years old at the time of handover.

The buyer expressed frustration over the discrepancy between the vehicle’s advertised condition and its actual age, stating she wants her money back. She questioned whether It’s acceptable to market a car as “new” when it was built well before the purchase date.

The incident has sparked discussion about transparency in vehicle sales, particularly regarding how automakers and retailers define and communicate the age of inventory sold as new.

The case was reported by Belgian media outlet Gazet van Antwerpen on April 17, 2026, highlighting growing consumer scrutiny over product representation in the automotive sector.

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